Frequently Asked Questions
Got questions? We’ve got answers! From unit sizes to billing and security, we cover everything you need to know before storing with Accent Self Storage.
Find quick answers to the most common questions.
Get clear guidance on storage solutions, rental terms, and security features. Our FAQ page ensures you have all the details you need with confidence.
1. What size storage units do you offer?
We provide a range of unit sizes, from small lockers for personal items to large spaces for furniture, business inventory, and vehicles.
2. How secure are your storage facilities?
Our facilities are equipped with 24/7 video surveillance, gated access, and well-lit areas to ensure your belongings stay safe and protected.
3. Can I access my storage unit anytime?
Yes, tenants enjoy convenient access hours, with most facilities offering 24/7 entry through a secure access system.
4. Do I need to bring my own lock?
You can bring your own lock or purchase a high-security lock from us at the time of rental for added convenience.
5. Is there a minimum rental period?
No long-term commitment is required. Our rentals are flexible and available on a month-to-month basis.
6. What items are not allowed in storage units?
For safety reasons, items such as hazardous materials, perishable goods, stolen property, explosives, and flammable liquids are strictly prohibited.
7. How do I pay my storage rent?
We offer easy payment options including online payments, auto-pay, phone payments, and in-person transactions at our office.
8. Do you offer insurance for stored items?
Yes, affordable insurance options are available to give you extra peace of mind in protecting your belongings.